FAQ

Any Questions? Answered

We Provides a seamless solution for managing and scanning boxes and envelopes. Below are answers to common questions about using our platform.

Simply click on the box or envelope within the platform. This will open the scanner interface, allowing you to scan the QR code directly. Once scanned, the system will update the item's status automatically.
If the QR code is damaged or unreadable, you can manually enter the tracking ID into the platform. Contact support if further assistance is needed.
If the status doesn't update after scanning, check your internet connection and ensure the scan was successful. You can also try rescanning the item. If the issue persists, contact support for assistance.
Ensure the item was scanned correctly and verify your internet connection. If the issue persists, contact our support team for troubleshooting.
All scanned data is encrypted and stored securely on our servers. Access is restricted to authorized users only.
Yes, the platform supports custom workflows and configurations to adapt to your organization’s requirements. Contact our team for setup assistance.

Screenshots

Below are screenshots of our dashboard and login page to give you a better understanding of our platform's user interface.

Dashboard Screenshot
Dashboard

Experience the streamlined and user-friendly interface of our dashboard.

Login Page Screenshot
Login Page

A secure and simple login process to access your account.